Commonly Asked Questions About Service Animals in Places of Business
U.S. Department of Justice (1998), 3 pages
Publication explaining the requirements of the ADA regarding animals that accompany and provide services for a person with a disability.
Spanish edition available from the ADA Information Line.
Model Protocol on Service Animals in Domestic Violence Shelters
Washington State Coalition Against Domestic Violence (2009), protocol 23 pages, Webinar 1 hour 54 minutes
Document containing three sections: basic information about service animals and the people who use them; basic information about the laws that apply to domestic violence shelters and service animals; and suggested policies and procedures for domestic violence shelters regarding service animals. Webinar reviews laws and provides strategies.
Revised ADA Requirements: Service Animals
U.S. Department of Justice (2011), 3 pages
Brief overview clarifies issues under the Americans with Disabilities Act regarding service animals.