Welcome to the National Center for Victims of Crime

We are the nation's leading resource and advocacy organization for crime victims and those who serve them. Please join us as we forge a national commitment to help victims of crime rebuild their lives.

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Employment Opportunities


Current Openings 

Research Evaluation and Data Specialist

Victim Assistance Specialist, VictimConnect Resource Center

Jobs at Partner Organizations

Director of Research and Policy - Justice Policy Institute


Research Evaluation and Data Specialist

The National Center for Victims of Crime, the nation's leading resource and advocacy organization for crime victims and those who serve them, is hiring a Research Evaluation and Data Specialist. This key position is responsible for maintaining accurate and extensive reports and analyses of the National Center and its many programs, including Public Affairs and Victim Services. The successful candidate and key member of the team will have excellent research analysis skills, be collaborative, have attention to detail, be a self-starter and have an interest in victim services. This person will have the responsibility of ensuring the National Center and its programs are in line with industry best practices for data collection, program evaluation, and data presentation. This person will also work closely with public affairs and program staff to create resources for the general public and special populations.

Responsibilities

  • Facilitate the selection, creation, and consistent use of data collection tools. Manage data collected from tools.
  • Collect qualitative and quantitative data using a range of methodologies including, but not limited to survey instruments, training and technical assistance assessments, focus groups, interviews, and observations.
  • Implement system to collect and analyze data from website insights and/or hotline interactions to communicate impact.
  • Collaborate with program staff to plan program evaluations.
  • Utilize various methods of qualitative and quantitative analysis to carry out summative and formative evaluations.
  • Analyze data collected as part of program evaluations and develop reports, including program recommendations.
  • Develop strategies and manage processes and procedures to improve internal and external participant engagement in research and evaluation activities.
  • Assist in identifying, planning, and providing formal and informal support, guidance, and capacity development to staff on data-driven decision-making, improvement, and logic model planning.
  • Support Public Affairs and Victim Services teams in creating data-driven marketing materials.
  • Develop infographics and other data visualizations for use on the website, social media and in marketing materials.
  • Oversee content development for the National Crime Victims’ Rights Week, Crime and Victimization Fact Sheets.
  • Scan the victim services field for new or updated data, research, and methods. Respond to requests for data, research, or other related information.
  • Aggregate statistics for grant reporting.
  • Other related responsibilities.

Required Qualifications

  • Bachelor’s degree required, Master’s degree desired.
  • 1 - 2 years of relevant experience in a data analysis, business analytics, business intelligence, social science research, and evaluation.
  • 1 – 2 years of relevant experience developing logic models, designing evaluation plans, and carrying out evaluations.
  • Highly proficient in a statistical software (Stata, SPSS, Python, or R).
  • Proficient in Tableau.
  • Familiar with programs like Venngage and Survey Monkey.
  • Ability to explain complicated or technical information in a simple way to non-technical audiences.
  • Curiosity and passion about data and data visualization.
  • Excellent oral and written communication skills, and comfortable presenting to everyone from entry-level employees to senior management and stakeholders.
  • Curiosity and passion about data and data visualization.
  • Creativity to determine the best solution for a real-world problem with quantitative data.
  • Experience with descriptive statistics, probability, and cleaning big datasets.
  • Willingness to question the validity and accuracy of data.
  • Enjoys collaborating with others in a team environment.
  • Eager to learn in a fast-paced environment.
  • Self-starter with willingness to look out for new data-driven opportunities within National Center programs.

Physical Activities

The following physical activities described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations:

This position requires the candidate to remain in a stationary position for the majority of duties while interacting with staff. The candidate should be able to sit or stand in a stationary position for an extended period of time.

This person constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

The candidate must be able to move and/or position office equipment in excess of 10 lbs. including items such as laptops, peripherals, routers, and other hardware.

The candidate must be able to accurately and efficiently exchange information verbally and/or via web based technology.

The candidate must have vision correctable to a level where individual can operate a computer and recognize text on a computer monitor.

Other Information

  • This position requires a criminal background check and is an FLSA exempt position.
  • The salary for this position begins at $55,000.
  • This position allows telework up to three days per week, after a successful probationary period.

Location: Arlington, VA. Anticipated work schedule is flexible, with core office hours of 9 am to 5 pm, Monday through Friday with some flexibility if the position allows and on-call hours as needed. The office is located near Metrorail stations. Secure on-site parking is also available.

The office is located in a building with wheelchair accessible features such as ADA compliant exterior doors and elevators. Staff work in a semi-open environment with shared spaces and moderate noise volume.

The National Center for Victims of Crime is an equal opportunity/affirmative action employer. The National Center encourages all qualified applicants to apply, especially those who identify as a member of a minority or underserved group. We value diversity and are committed to an inclusive workforce.

Benefits

The National Center offers an excellent benefits package including; health insurance, dental insurance, 401(k) retirement plan with match, disability insurance, life insurance, and paid vacation and sick leave.

Job type: Full-time

Salary: $55,000.00 to $60,000.00 /year

How To Apply

All applicants much include a resume, cover letter that outlines their unique qualifications for this position, and a writing sample to Careers@victimsofcrime.org. with the words “Research Evaluation and Data Specialist” in the Subject Line.  Incomplete applications will not be considered.

Victim Assistance Specialist 
VictimConnect Resource Center

The VictimConnect Resource Center, operated by the National Center for Victims of Crime, combines a traditional telephone-based helpline with an innovative online chat and web-based information, assistance, and referral service. Victim Assistance Specialists will empower crime victims to regain control, navigate options, and take next steps by providing confidential resources and referrals by phone, chat, and text message.

Individuals who work for the VictimConnect Resource Center are passionate about serving victims and advocating for victim rights. They engage in continuous learning by keeping up to date with best practices and services available to victims. They believe in creating positive and lasting impact. They support fairness and respect for all people and are committed to empowering others by expanding access to services in underserved communities.

Position Description: As a Victim Assistance Specialist, you will be the strength of the helpline and ensure that victims who contact us are supported, empowered, and given the best resources to move forward. You will be primarily responsible for answering the phone, chat, and text helplines when crime victims reach out for support. You may also research best practices in helpline response and victim assistance programs across the U.S. and will be responsible for maintaining the Referral Directory. You may have the opportunity to collaborate on protocol, training, and external material creation. This role is not neatly packaged or defined; you should expect it to change and evolve during your time at the National Center. This is a full-time, non-exempt, 40 hours per week position with alternative and late evening hours (examples: 9am-5:30pm, 10am-6:30pm, 11:30-8:00pm).

Responsibilities:

  • Effectively field helpline calls, texts and chats on the Victim Services online platform using prepared protocols and a victim centered, strengths based approach.
  • Update and maintain internal and external Victim Services referral directories using Salesforce.
  • Update protocols and resources based on victim needs and feedback with direction from the Deputy Program Manager.
  • Assist program staff and subject matter experts within the National Center in research and creation of new protocols and resources based on needs of victims.
  • Create topical materials to expand the knowledge of internal staff as well as the victim services field.
  • Provide programmatic support to victim services leadership team as well as other National Center staff members as needed.
  • Other duties as needed

Qualifications:

  • You care about providing exceptional service to victims of crime, demonstrating fairness and respect for all people
  • You are an excellent communicator on the phone, by chat, and in person, and are comfortable speaking to and supporting callers of various forms of victimization and marginalization.
  • You are flexible, adaptable and comfortable with a changing and alternative schedule as the helpline grows.
  • You think creatively and like to problem-solve under pressure.
  • You value professionalism and demonstrate dependability by holding yourself accountable to both your colleagues and those you serve.
  • You have a passion for victim advocacy, human rights, and working with underserved communities and have some experience working with this population in a professional setting.
  • You appreciate constructive feedback and have a desire to constantly grow and develop professionally.
  • You lead by example and work with others openly and honestly.
  • You are great at multitasking and have the ability to stay organized with many competing priorities.
  • You are comfortable using various forms of technology and databases simultaneously.
  • You have the ability to thoroughly research a topic and train peers in a subject area.
  • You show personal resiliency when dealing with a sensitive subject through self-determination, balance, and commitment to self-care.
  • You have an incredibly positive and energetic attitude and value building a collaborative environment that fosters communication and partnership.
  • You have a college degree or equivalent work experience.

Other Information:

  • A criminal background check is required
  • You will need to complete an initial probationary term contingent on training performance
  • This is an FLSA non-exempt position
  • Applications will be accepted on a rolling basis, and will remain posted until the position is filled
  • Must be available for training during weekday business hours training.

Physical Activities:
The following physical activities described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations:

  • Must be able to remain in a stationary position 80% of the time.
  • The person in this position needs to move about inside and outside the office to access file cabinets, office equipment, meet with community partners at their offices, conduct community outreach, etc.
  • Regularly required to talk or hear.
  • Must be able to operate a computer (typing 50 wpm with accuracy) and other office productivity machinery (e.g., copier, fax machine, etc.).
  • Must have vision correctable to a level where individual can operate a computer and visualize text on a computer monitor.

Supervision: The victim assistance specialist will report to the Hotline Supervisor.

Benefits:
Generous benefits are offered to full-time employees, including excellent health insurance, 401(k) matching plan, disability insurance, and life insurance.

Location: The position is located at our office in Arlington, VA.

To apply, click here

The National Center for Victims of Crime is a great place to work!

The National Center offers a challenging and rewarding professional career opportunity. We also set aside some time to have fun, such as during our annual summer retreat and annual winter holiday gathering.

Our office is located in Washington, DC. We are a short walk from the Dupont Circle, Farragut North, Farragut West, and Foggy Bottom-GWU Metrorail stations, as well as several Metrobus stops. Our building also has a parking garage.

We offer comprehensive benefits to full-time employees, such as:
  • CareFirst BlueCross BlueShield health insurance coverage (PPO medical, dental, vision, and pharmaceutical) for employees and their spouses, domestic partners, and children 
  • 401(k)plan with generous 4% matching and 3% non-elective contributions 
  • Short-term and long-term disability insurance coverage 
  • Life and accidental death & dismemberment insurance coverage 
  • Flexible spending accounts for qualified medical and dependent care expenses 
  • Section 132(f) pre-tax transportation program for qualified mass transit and parking expenses 
  • 3 to 4 weeks of vacation leave, 12 days of sick leave, and 2 days of personal leave per year 
  • 11 paid holidays per year 

The National Center for Victims of Crime is an equal opportunity employer.



Partner Organization Job Opportunities


Director of Research and Policy - JPI

The Justice Policy Institute (JPI) seeks a Director of Research and Policy. Founded in 1997, JPI is a national nonprofit organization that promotes justice reform and advances policies that promote well-being and justice for all people and communities. JPI's research and analyses identify effective programs and policies; we disseminate our findings to the media, policymakers and advocates; and we provide training and technical assistance supports to people across the country working for justice reform.

The Director of Research and Policy will have strategic and operational responsibility for generating, coordinating and helping to disseminate JPI's research on juvenile and criminal justice policy. The Director of Research and Policy will report to the Executive Director. The successful applicant for the position will be expected to support continuation of JPI's national leadership encouraging effective juvenile and criminal justice reform policies, as well as help provide overall coordination of JPI's research and communications efforts. The position requires an ability to manage multiple priorities and a positive team orientation. 

Responsibilities

  • Provide strategic thought leadership on justice system policy issues
  • Manage JPI's research calendar, and coordinate regular research and policy and meetings
  • In partnership with other staff, develop ideas and concepts for future research and policy priorities
  • Serve as an author and project manager on JPI research publications, including reports, policy briefs, fact sheets, rapid response materials, blog posts, op-eds, testimony and other research materials for dissemination to the field
  • Supervise research staff and consultants
  • Provide technical research assistance to other JPI staff, organizations in the field and the media
  • Assist with grant proposals and reports
  • In partnership with other staff, assist with development and implementation of dissemination and communications strategies for JPI publications, including release strategy, editing documents, and drafting collateral written materials
  • Represent JPI in meetings, coalitions, panels and at conferences
  • Create presentations of research findings for legislative bodies, government agencies, conferences and other public forums
  • Serve as research and policy contact to federal, state and local governments, national organizations, and state-based organizations working on juvenile and criminal justice policy reform
  • Participate in regular staff meetings and other planning and coordinating meetings

Qualifications

  • The Research and Policy Director will be thoroughly committed to JPI's mission of justice reform and community development.
  • Candidates should possess the following skills and experience:
  • Five or more years of experience, including work on national and state juvenile and criminal justice policy issues
  • A history of leadership in juvenile justice or criminal justice policy reform
  • Proven facility in applied research on justice and/or related social policies, including familiarity and comfort accessing, manipulating, and analyzing large datasets, including budgets and census data; ability to conduct literature reviews, interview and survey skills; and general ability to understand and clearly explain complex statistical analyses
  • Evidence of well-developed written and oral communication skills, including demonstrated ability to translate complex ideas and information into clear prose for a general audience
    Track record of meeting deadlines
  • Experience working with government, nonprofits, policymakers, advocates, activists and individuals directly impacted by the justice system
  • Demonstrated ability to work collaboratively with staff, external partners and diverse communities
  • Masters or professional degree
  • Supervisory experience 
Salary:Competitive salary commensurate with skills and experience
Hours: Full-time, salaried
To Apply:Please send letter of application and resume to info@justicepolicy.org. Only candidates selected for interviews will be contacted.JPI is an equal opportunity employer that values diversity.