Privacy Policy

At the National Center for Victims of Crime (NCVC), we value your privacy and security. This Privacy Policy explains how we collect, use, disclose, and process information from visitors and users of victimsofcrime.org. We will modify this privacy policy as needed. This Privacy Policy pertains to victimsofcrime.org and does not encompass other websites linked to or from our platform.

By visiting victimsofcrime.org, you acknowledge that you have read and that you comprehend the procedures and policies referenced in this Privacy Policy. Furthermore, your consent is granted for our practices in data collection, use, disclosure, and processing. If you have any inquiries or suggestions regarding this Privacy Policy, please feel free to reach out to NCVC at webmaster@victimsofcrime.org.

We consider “personal information” to include any details that can identify you, your household, or information that could reasonably be linked to you, such as your name, address, phone number, or email address.

Personal information we may collect via victimsofcrime.org

During your usage of victimsofcrime.org and your direct interactions with us, we may collect two types of personal information:

  • Personal information you directly provide to us, under certain circumstances, such as your name, email, phone number, or financial information should you choose to donate or become a member;
  • Information that’s collected via technology on our site, such as your browser type and location, which helps keep victimsofcrime.org functioning properly and helps us analyze how many people are visiting victimsofcrime.org and how to best direct our resources.

Hotline and helplines

It’s important to note that our Victim Connect Resource Center and DC Victim Hotline maintain their own privacy policies, which can be found on their respective websites, victimconnect.org and dcvictim.org. We would like to emphasize that callers and visitors to VictimConnect remain anonymous, and no identifying information is tracked. However, our victim assistance specialists may directly request geographical information in order to connect users with local resources.

Information provided by third parties

We may receive certain personal information about you from publicly available third-party sources. In such cases, the personal information provided by third parties may be combined with the personal information you directly provide to us through victimsofcrime.org, as mentioned previously.

How we use your personal information

The personal information we receive from you through victimsofcrime.org or via other interactions outside of our platform may be utilized for various purposes, including:

– Maintaining the security and safety of victimsofcrime.org.
– Complying with legal obligations requiring the use of your information.
– Providing you with information about our work, upcoming events, and fundraising efforts, including through email newsletters if you sign up to receive communication from us.
– Processing donations or other forms of support.
– Addressing your inquiries and providing related services.
– Responding to employment, internship, or volunteering applications.
– Assessing the effectiveness of advertising and delivering relevant advertisements.
– Administering victimsofcrime.org and other internal operations, such as troubleshooting, data analysis, testing, research, statistics, and surveys.
– Enhancing the functionality of victimsofcrime.org and optimizing content presentation.

How your information may be shared

Except under the following circumstances, we won’t share your information without your consent. We’ll share what is needed for certain third-party services to function with our site, such as providing necessary payment information to the services that handle donations through victimsofcrime.org. And we will share information that’s legally required, such as in the case of a court order or law enforcement inquiry.

Cookies

To distinguish you from other users of victimsofcrime.org, we, along with our service providers, employ “cookies” – text files placed on your computer. This allows us to ensure the functionality of victimsofcrime.org and customize and improve its content and layout.

The information received from cookies, including those used by Google Analytics, helps us evaluate the success of our marketing efforts and understand how visitors access victimsofcrime.org. Most browsers enable users to manage cookie settings, clear cookies, and delete browsing data.

Additionally, we measure the effectiveness of our email communications, including those sent through Mailchimp, our email service, using analytical tools such as Google Analytics.

NCVC may collect your email address via cookies and pixels on victimsofcrime.org, in collaboration with trusted third-party partners. These partners may combine your email information with other accessible data, such as your mailing address, to deliver relevant marketing offers. If you do not wish to be contacted by NCVC, please contact us at webmaster@victimsofcrime.org.

Children’s privacy

Victimsofcrime.org does not knowingly collect, solicit, or retain personal information from individuals younger than 13. In the event that we discover any personal information collected from someone younger than 13, we will promptly remove such information from our records.

If you suspect that we may have any information from or about someone younger than 13, please contact us at webmaster@victimsofcrime.org.

Protecting your information

Remember that you use victimsofcrime.org, as with any site on the internet, at your own risk. We use encryption and dependable service providers to maintain information security. There is, however, always the possibility that a third party could illegally access sensitive information. To the fullest extent permitted by law, we disclaim responsibility or liability for any damages, losses, or legal claims arising from inadvertent or unauthorized disclosure of your personal information. Please exercise caution when using victimsofcrime.org and sharing information.

Third-party sites

This Privacy Policy exclusively addresses the information we collect through victimsofcrime.org or directly from you. It does not cover any websites linked to or from victimsofcrime.org. Should you choose to visit these third-party sites, we recommend reviewing their privacy policies to ensure your understanding and comfort with their handling of personal information.

Territory

At NCVC, our primary focus is on activities within the United States. Our actions are not specifically directed toward users in other countries. If you access victimsofcrime.org from outside the United States, make sure you’re in compliance with local laws.